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SaaS Customer Support Specialist - API & Payroll Expert
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-14
Listing for:
Rippling
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Rippling, based in San Francisco, seeks a Customer Support Specialist to become a product expert and guide customers through our HR, IT, and Finance platform. You will own issues from start to finish and respond to inquiries via email, chat, or video.
The role requires a bachelor’s degree and 2+ years in SaaS support, with hands-on API and payroll integration experience, strong problem-solving, and excellent English communication. This is an in‑office role with competitive pay.
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