Head of Schwab Asset Management Operations Technology

Director, Head Of Schwab Asset Management Operations Technology

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Schwab Asset Management (SAM) Technology is an organization within Schwab Technology Services aligned to support the technology needs of Schwab Asset Management (SAM), Wealth & Advice Solutions (WAS), and the Schwab Center for Financial Research (SCFR) and Third-Party platform teams. Sam Technology is an organization dedicated to supporting SAM's Investment, Operational and Data platforms and teams that provide Production Support, Architecture, and Infrastructure needs.

The Director of Asset Management Operations Technology reports to the Managing Director and Head of SAM Technology and is integral to the evolution and delivery of efficient, modern operational processes across the entire SAM portfolio.

The Director of Asset Management Operations Technology is a senior leadership role responsible for the strategy, delivery, and day-to-day operational integrity of technology platforms spanning the full investment operations lifecycle. The role encompasses middle office functions as well as back-office capabilities including fund accounting, portfolio accounting, performance measurement, risk measurement, NAV calculation, client / regulatory reporting, fee billing and custodian/administrator technology relationships and an expanding AI & Automation mandate covering machine learning operations, generative AI deployment, and intelligent process automation across all investment operations functions.

This individual serves as the primary technology owner for a complex, multi-vendor ecosystem that includes platforms from Black Rock, Vestmark, State Street, SS&C Technologies, and other leading providers. They will partner with investment operations, finance, risk, compliance, and front office technology to ensure these platforms are stable, scalable, and continuously aligned to the firm's evolving business needs.

The successful candidate will combine deep domain expertise across middle and back office workflows with both strategic vision and hands-on technical credibility in applied AI—capable of evaluating AI vendor claims, guiding ML engineering teams, and translating AI capabilities into measurable operational outcomes.

Key Functional Responsibilities:

Trade & Order Management Systems

• Oversee STP (straight-through processing) rates, trade exception management, and end-of-day reconciliation between order management and downstream accounting systems.
• Drive integration of new asset classes, funds, and trading strategies into OMS/PMS infrastructure.

Portfolio Management & Risk Analytics

• Manage platforms supporting real-time portfolio construction, compliance monitoring, and pre-trade/post-trade risk analytics
• Partner with risk and portfolio management teams to enhance exposure reporting, factor analytics, and scenario analysis capabilities.

Data Management & Integration

• Drive data quality governance initiatives; establish controls and KPIs for data accuracy, completeness, and timeliness across middle office systems.
• Partner with data engineering teams on cloud data platforms (Snowflake, Databricks) to modernize data pipelines supporting middle office workflows.

Fund & Portfolio Accounting

• Own the technology strategy and operations for fund accounting and ABOR platforms; ensure accurate NAV calculation and timely book close processes.
• Oversee multi-currency accounting, complex instrument pricing, and corporate actions processing across mutual funds, separate accounts, and alternative investment vehicles.
• Partner with fund finance and controllers to ensure accounting system outputs meet GAAP/IFRS requirements and support audit processes.
• Manage custodian and fund administrator technology interfaces drive reconciliation of positions, cash, and NAV across all counter parties.

Performance Measurement & Attribution

• Oversee performance measurement and attribution platforms; ensure GIPS-compliant composite construction, return calculation, and attribution reporting.
• Partner with investment analytics and client reporting teams to deliver accurate and timely performance data for internal and external stakeholders.
• Drive automation of performance reporting workflows; reduce manual processes and improve time-to-delivery for client-facing performance reports.
• Maintain and enhance benchmark management capabilities; ensure alignment of benchmark data across accounting, risk, and reporting platforms.

Client Reporting & Investor Portals

• Own the technology infrastructure supporting client and investor reporting, including customized performance reports, account statements, and regulatory disclosures.
• Partner with client services and relationship management teams to enhance digital reporting capabilities and investor portal functionality.

Key Leadership Responsibilities:

Technology Strategy & Vendor…