System Manager - Travis AFB

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

At Motorola Solutions, we believe achieving peak performance is paramount. As a trusted partner to government agencies and enterprises worldwide for over 100 years, our leadership, innovation, and experience managing hundreds of networks in more than 100 countries ensure mission‑critical operations run with continuity, enhanced productivity, and reduced risk. When performance reliability is a must, we are ready to serve. The US Federal Governments Markets Division (USFGMD) is chartered as the premier, compliant supplier of world‑class communications solutions to the U.S. Federal Government.

The Federal Systems Technology department supports implementing and integrating complex systems sold worldwide to the U.S. Federal Government, where the Onsite System Manager operates. In this role, you will be crucial to sustaining the DAF (Department of Air Force) LMR (Land Mobile Radio) system, supporting critical applications that span the entire breadth of the U.S. Federal Government's global footprint.

This role is for an Onsite System Manager position located at Travis Air Force Base, responsible for the maintenance, technical support, and cybersecurity assistance for a large‑scale LMR (Land Mobile Radio) system. The ideal candidate will have extensive experience in both IT System Administration and Cybersecurity, as well as specialized knowledge of Motorola ASTRO 25 systems. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, with minimal travel (under 10%) but occasional required support during off‑hours for critical events.

• Serve as the primary support for LMR Zone Core equipment, including servers, network switches, routers, workstations, and storage devices.
• Manage and execute planned system maintenance and patching activities, including coordinating necessary reboots.
• Ensure the successful transmission and receipt of backups between critical servers and Backup and Recovery (BAR) servers.
• Collaborate with the Global Sustainment Program configuration manager, lead United States Air Force Engineer, and Field Service Manager to complete all Motorola Technical Notification (MTN) applications.

• Provide daily (business days) first‑level troubleshooting and case management: tracking, reviewing daily reports, following up, and documenting cases thoroughly for sustainment reporting.
• Offer specialized technical assistance across all aspects of the Motorola ASTRO 25 LMR system, including:
  • ASTRO 25 and Project 25 technology, Advanced Encryption Standard (AES) encryption.
  • Capacity management, Over‑The‑Air‑Rekeying (OTAR) operations.
  • Dispatch console systems and Project 25 subscriber radios.
  • System fleet‑mapping, historical/system/patching reports, and applicable database operations.
• Maintain, program, optimize, troubleshoot, and repair radio repeaters and dispatch/communications consoles for both trunked and conventional LMR systems.

• Assist with and track system integrations and modifications originating from the Master Site.
• Support remote site work (e.g., discoveries, core updates), including validating efforts, clearing alarms, and ensuring full functionality testing by remote field teams.
• Identify, validate, and track all hardware changes related to cases, ensuring detailed case notes include Motorola and third‑party model/part numbers, serial numbers, and IUID numbers.
• Update and provide existing System Authorization Boundary Topology diagrams, network diagrams, rack elevations, and metadata to the USAF System Engineer.

• Facilitate the…