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Epic EMR IT Service Desk Specialist
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-17
Listing for:
UCSF Health
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
UCSF Health in San Francisco is seeking a mid-level Service Desk analyst to provide Epic EMR workflow support and desktop assistance to clinical and non-clinical staff. This role requires flexibility for nights, weekends, and on-call rotations while maintaining high customer service standards.
You will resolve issues, escalate when needed, contribute to the knowledge base, and mentor junior staff, ensuring service levels are met in a fast-paced healthcare IT environment.
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