Technical Writer

Hybrid (4 days onsite, 1 day remote) – Brisbane, CA

Position Type: W-2 employee, fixed-term (5 months), full-time contract with potential for conversion based on business needs

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here.

As a Technical Writer at Odoo, you’ll create accurate, engaging technical content across User Documentation and eLearning Tutorials. You must have strong technical skills and the ability to explain complex information clearly and practically.

You’ll become a product expert, manage documentation through Git Hub, write scripts for large audiences, and collaborate with writers, designers, and producers to deliver high-quality projects efficiently.

We're one of two global technical writing teams responsible for product education across Odoo's platform. Our team, based within the Marketing department, prioritizes accurate representation of product capabilities and clear problem-solution framing. This helps customers (typically SMBs) understand not just how Odoo works, but the value it brings them.

• Independently author user documentation and eLearning video tutorials (with occasional writing of product webpages and app tour videos) to educate new users and demonstrate business flows.
• Revise and maintain existing content written by multiple contributors over different Odoo versions, incorporating peer feedback and adhering to content guidelines.
• Read and write in RST markup and submit new/improved documentation using Git. Perform content and technical reviews using Git Hub.
• Work cross-functionally with consultants and functional support, with occasional input from R&D, to stay up-to-date on the latest Odoo features and capabilities. Ensure that knowledge is accurately provided to customers across Odoo's various communication channels, including user documentation, website product pages, video tutorials, and more.
• Manage your own project pipeline using Odoo Project, independently determining and prioritizing content updates based on product changes.

• Bachelor’s Degree or equivalent experience in Technical Writing, English, Communications, Computer Science, or a related field.
• 2+ years of experience in technical or content writing, with a focus on business applications or software platforms.
• A portfolio of writing samples that demonstrate technical documentation and creative writing skills.
• Experience with technical documentation, specifically within ERP or SaaS environments.
• Proficiency with Git/Git Hub or similar version control systems.
• Ability to handle multiple projects and meet deadlines in a fast-paced, dynamic environment.

• Has owned multiple content formats: user guides, API or developer docs, tutorial scripts, UI copy, or video narration.
• Comfortable reading API documentation, navigating a codebase for context, or working with structured authoring formats (DITA, XML, Confluence, Jira).
• Has worked directly with engineering, product, QA, and support.
• Value precision in language and technical expertise. You read existing content critically, test the software to verify claims firsthand, and rewrite quickly without sacrificing accuracy.
• Love the art and craft of writing, and samples to prove it.
• Thrive in a fast-paced, hands‑on start‑up environment. You are able to teach yourself new skills, build your own structure, and work independently when necessary.
• Seek out feedback, take time to reflect, and translate that input into meaningful improvements.
• Approachable, honest, and a fun team player. You foster a culture of teamwork, open communication, and knowledge sharing.
• Balance meticulousness with agility: you know when to dive deep to…