Product Manager, MSP

Who we are

Horizon
3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. Node Zero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises.

It is used by IT Ops/Sec Ops teams, consulting pentesters, and MSSPs and MSPs.

We are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, "checkbox" security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.

We are seeking a Staff Product Manager to lead the strategy, development, and evolution of our cybersecurity offerings purpose-built for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs). This is a highly strategic role responsible for defining and delivering the capabilities that enable our partners to protect, monitor, and serve their customers at scale.

You will own the vision and roadmap for MSP/MSSP-focused features, including multi-tenancy, delegated administration, security operations workflows, reporting, billing enablement, compliance support, and automation. You will deeply understand the operational realities of security service providers and translate those needs into scalable, differentiated product capabilities.

This role requires strong systems thinking, cybersecurity domain knowledge, and the ability to balance technical depth with commercial awareness. You will work cross-functionally with Engineering, Sales, Customer Success, Marketing, and key partners to ensure our platform drives measurable business outcomes for service providers.

As a senior leader within Product, you will operate with high autonomy, influence executive direction, and serve as the voice of our MSP/MSSP customers across the organization. You will define clear success metrics and ensure delivery against revenue, adoption, retention, and operational efficiency goals.

• MSP/MSSP Product Strategy
  :
  Define and execute the product strategy for MSP and MSSP customer segments. Identify market opportunities, competitive differentiation, and partner monetization models that drive growth and long-term platform adoption.
• Multi-Tenant & Delegated Architecture
  :
  Own the evolution of multi-tenant management capabilities, including role-based access controls, hierarchical management, delegated administration, and operational controls required by service providers managing hundreds or thousands of end customers.
• Security Operations Enablement
  :
  Drive product capabilities that support SOC workflows, alert triage, case management, automation, reporting, and integration into existing MSP/MSSP tooling ecosystems (PSA, RMM, SIEM, ticketing systems).
• Compliance & Reporting
  :
  Define features that enable partners to meet regulatory and industry compliance requirements across their customer base. Deliver scalable reporting, audit trails, and policy enforcement capabilities aligned with frameworks commonly required by MSP/MSSP clients.
• Commercial & Packaging Strategy
  :
  Partner with Sales and Finance to shape packaging, pricing models, and service enablement strategies that support MSP resale, bundled offerings, and recurring revenue growth.
• Roadmap Ownership & Prioritization
  :
  Develop and maintain a transparent, outcome-driven roadmap that balances partner requests, technical investments, market differentiation, and revenue impact. Make data-driven prioritization decisions tied to measurable business…