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IT Service Desk Analyst
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-18
Listing for:
UCSF Health
Part Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
UCSF in San Francisco is seeking a mid-level Service Desk Analyst to provide desktop support to end-users across multiple UCSF locations. You will handle Level II escalations, mentor junior staff, and maintain the knowledge base, while delivering high-quality customer service.
Responsibilities include frontline intake via phone/chat/email, password resets in Active Directory, and coordinating with other teams per SOP. Flexible scheduling includes nights and on-call rotations.
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