Senior Technical Support Engineer — SaaS & Cloud Ops
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-18
Listing for:
Prepared
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support, Cloud Computing: Infrastructure & Operations, Technical Support
Job Description & How to Apply Below
Axon in San Francisco is hiring a Technical Support Engineer (Tier-2+) to support customers and internal teams on the Axon 911 platform, ensuring reliability, performance, and operational excellence across a growing SaaS environment.
You will collaborate with Engineering, Product and Customer Operations to troubleshoot, own escalations, and drive improvements in monitoring and processes. This hybrid role requires 3–4 days in the office and offers a competitive base pay and benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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