Solutions Architect, Alexa+

Overview

Amazon is seeking a highly motivated and experienced SA to join the Alexa team, focused on building innovative enterprise partnerships across hospitality, senior living, and healthcare. This is a unique opportunity to shape the future of Gen AI integrations at scale in some of the most dynamic and fast‑growing market segments. Powered by Gen AI, Alexa+ is a new personal AI assistant that gets things done—smarter, more conversational, and more capable, available across a family of devices including screened, non‑screened, mobile, Fire TV, and  Rebuilt from the ground up, this new version of Alexa uses a state‑of‑the‑art architecture that automatically connects a variety of LLMs, agentic capabilities, services, and devices at scale.

We’re looking for someone who can write code with the best of them, and who is equally passionate about guiding the broader industry toward a technology they believe in. You bring immediate credibility with technologists and developers at all levels, and you love sharing that passion with others—knowing when and where to make the greatest impact. You don’t just want to be part of an industry movement;

you want to be out front, leading it. If this sounds like you, we’d love to hear from you.

• Provide technical consultation to product and engineering teams at strategic partners to facilitate the integration of their content and services with Alexa
• Educate partners of all sizes on the Alexa service and participate in deep architectural discussions to ensure solutions are designed for successful deployment
• Manage complex projects with significant bottom‑line impact, executive visibility, and reach to millions of users
• Develop compelling presentations and demonstrations of new Amazon technologies for senior decision makers
• Partner with Amazon business development managers to identify leads for new potential partnerships
• Actively identify opportunities to deliver experiences that demonstrate what is possible with Alexa integrations
• Document and share best practices and build reference architectures, frameworks, and toolkits to accelerate high‑quality Alexa integrations
• Distill platform requirements from partners to inform Alexa product team roadmaps

• 2+ years of design, implementation, or consulting in applications and infrastructures experience
• 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 6+ years of IT development or implementation/consulting in the software or Internet industries experience
• Bachelor's degree

• Experience in technology/software sales, pre‑sales, or consulting
• Experience working with end‑user or developer communities
• Experience with AWS technologies
• Experience in written and verbal communication skills to communicate with technical and non‑technical audiences, including senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we…