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AI-Driven SaaS Technical Support Engineer
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-30
Listing for:
Socure Inc.
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Socure Inc. is looking for a Technical Support Engineer in San Francisco, CA. The candidate will be responsible for providing outstanding technical solutions and customer service. You'll own customer issues, troubleshooting from initial contact to resolution, while leveraging AI tools to enhance support efficiency.
Ideal candidates will have a Bachelor’s degree and 3+ years of SaaS support experience. Strong SQL skills and excellent communication are essential. Availability for on-call shifts is required, and a commitment to solving customer problems is imperative.
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