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AI-First Support Leader, Product & Ops

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Voiceflow
Full Time position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 120000 USD Yearly USD 80000.00 120000.00 YEAR
Job Description & How to Apply Below

Voiceflow is looking for an AI Product Support Lead to build autonomous systems for customer support. This role involves managing support tickets in Zendesk while utilizing AI to streamline operations.

Your focus will be on leading a small team, improving workflows, and engaging closely with users to ensure their needs are met. A background in product management is not necessary, but a strong track record in support and AI utilization is preferred.

A competitive salary, equity, and benefits are part of the compensation.

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