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Salesforce Senior Functional Consultant
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-03
Listing for:
Katzion a GlobalLogic Company
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, CRM System
Job Description & How to Apply Below
We’re Hiring:
Senior Salesforce Functional Consultant (AI & Multi-Cloud)
We are looking for a Senior Salesforce Functional Consultant to bridge the gap between business strategy and cutting-edge tech. In this role, you will design scalable Salesforce solutions, drive business process optimization, and lead the adoption of Salesforce AI innovation.
Key Responsibilities
- AI & Solution Advisory
:
Act as a trusted advisor guiding stakeholders on Salesforce best practices, while identifying and implementing AI capabilities (e.g., Agentforce, Einstein Copilot, prompt engineering) to optimize operations. - Requirements & Process Mapping
:
Lead discovery workshops, translate complex requirements into actionable Epics/user stories, and map optimized business workflows. - Solution Architecture & Configuration
:
Design and configure robust, scalable solutions across Sales, Service, and Experience Clouds using advanced declarative automation (Salesforce Flow). - Delivery & Change Management
:
Oversee UAT, manage end-to-end releases, and lead change management efforts to drive high user adoption and ROI. - Team Leadership
:
Mentor junior consultants, standardise functional documentation practices, and stay ahead of Salesforce release features.
What We’re Looking for
- Experience
: 7+ years as a Salesforce Functional Consultant, BA, or Solution Architect with end-to-end implementation experience across multiple industries. - Cloud Expertise
:
Deep functional knowledge of Sales Cloud, Service Cloud, and Experience - Cloud.
AI & Tech Capabilities: Practical understanding of Salesforce AI tools (Agentforce/Einstein) and declarative automation (Flow), plus familiarity with Mule Soft/integrations and App Exchange apps. - Certifications (Preferred):
Sales Cloud, Service Cloud, Admin, Platform App Builder, or AI Specialist/Associate. - Soft Skills
:
Exceptional stakeholder management, executive-level presentation skills, and a collaborative, problem-solving mindset.
Position Requirements
10+ Years
work experience
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