Smart Home Consultant

Join Brink's as a Smart Home Consultant supporting secure, connected solutions for financial and commercial clients. You'll advise customers on smart security devices, configure and test systems, and coordinate with logistics teams to ensure accurate, on-time installations. Responsibilities include site assessments, product demos, and user training, along with troubleshooting hardware, software, and network issues. You'll document configurations, follow strict security and safety protocols, and partner with sales and operations to deliver reliable, compliant smart home and small-business security environments.

Responsibilities

• Conduct site assessments and recommend smart security and automation solutions
• Configure, test, and validate smart home and small-business security systems
• Coordinate with logistics and operations for accurate, on-time installations
• Provide on-site product demonstrations and end-user training
• Troubleshoot hardware, software, and connectivity issues
• Document configurations, service activities, and compliance steps
• Adhere to strict safety, security, and data protection protocols
• Collaborate with sales to align solutions with customer needs
• Support continuous improvement of smart security services
• Maintain up-to-date knowledge of smart home and Io
• T technologies

Required Skills

• Smart home systems configuration
• Security systems installation support
• Network troubleshooting (Wi-Fi/LAN)
• Io
• T device integration
• Technical customer support
• System testing and validation
• Technical documentation
• Safety and security compliance
• Field service coordination
• Basic low-voltage/AV concepts