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Director of Product, AI Platform - ThousandEyes

Job in San Francisco, San Francisco County, California, 94102, USA
Listing for: Cisco
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software), Product Designer
Job Description & How to Apply Below

Director Of Product

Cisco Networking and Thousand Eyes is seeking a dynamic Director of Product to help us evolve our AI/ML strategy and vision for the future. As a leader in Cisco's biggest business unit ($34B+), you will work to build an AI/ML platform and feature set that leverages our unique and comprehensive data set in both the owned and unowned network. You'll lead a talented team of product managers while working closely with the rest of the Cisco Networking product team and the broader assurance, collaboration, and security teams to drive better customer outcomes.

As Director of Product, you'll take ownership of the overall Cisco Networking AI/ML strategy and roadmap, build native AI/ML functionality into the set of Networking products, shape our data platform strategy, and work to make our customers' lives easier. You will interface with cross-functional teams to solve existing challenges in new, innovative ways, and contribute to building the product teams responsible for driving our next phase of growth.

Responsibilities:
  • Define Product Vision & Strategy:
    Shape and communicate a clear product vision for our AI-drive intelligence that aligns with Cisco Networking's long-term goals.
  • Own Product

    Roadmap:

    Create a compelling product roadmap that addresses customer needs, market trends, and emerging technologies.
  • Team Leadership:
    Build, lead, and mentor a team of product managers, fostering a culture of innovation, collaboration, and customer-centricity.
  • Cross-functional Collaboration:

    Collaborate with engineering, design, go-to-market teams, and Cisco business units to bring products from concept to market.
  • Customer-Centric Product Development:
    Engage with customers to understand pain points and future needs, ensuring that products deliver exceptional business value.
  • AI-Driven Development:
    Identify novel ways for our team to leverage and use AI/ML to help solve real customer problems and build these capabilities into the product.
  • Data Platform Development:
    Help guide our platform first approach, ensuring we build a scalable, extensible, and robust data platform that empowers all teams at Cisco Networking to build native AI/ML capabilities into the product.
  • Interface to Cisco's Central AI Team:
    Be the face of Cisco Networking as we collaborate and build with the Central AI team.
Minimum Qualifications:
  • 10+ years of product management experience, with a proven track record of leading enterprise/SaaS software products.
  • 3+ years of experience leading a high performing team in a fast-paced environment.
  • 3+ years of experience building AI/ML products at scale that leverage cutting edge technologies (large language models, natural language processing, neural networks, etc.)
  • Bachelor's degree in computer science or engineering or equivalent technical experience, higher level degree (MBA, MS, etc.) a bonus but not required.
  • Strong understanding of networking, cloud-based services, and/or application monitoring.
  • Excellent communication and leadership skills, with the ability to influence stakeholders at all levels.
  • Demonstrated success in partnering with large enterprise teams and navigating matrixed organizations.
  • A strong sense of ownership and accountability
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