Enterprise Solutions Engineer

Every breach, every failed audit, every new hire stuck in onboarding purgatory traces back to the same question: who has access to what — and should they?

Identity is where modern companies break. Too much access leaks data. Too little grinds the business to a halt. Lumos is the industry's first Autonomous Identity Platform — software that doesn't just surface access risk, but acts on it. We started with a self-service App Store and grew into the critical infrastructure connecting apps, identities, and data for Git Hub, MongoDB, Mars, Pinterest, Anduril, Intercom, Roku, and Netskope.

At the center is Albus, our AI agent for identity — mining roles, approving access, and catching the drift humans miss.

You’ll ship work that thousands of IT and security teams touch every day. You’ll own problems without playbooks, because the category is being redefined in real time — by us.

Why Lumos?

• Jump on a rocketship. Since launching out of stealth in April 2022, we’ve grown from 20 to ~130 Alchemists and raised over $65M from a16z, Scale, Neo, Greg Brockman (President at OpenAI), and Phil Venables (CISO at Google).

• Customers love us — and so does the industry. Named a Strong Performer in the 2026 Gartner Voice of the Customer for IGA — 4.7/5, with 96% of reviewers saying they’d recommend us. Our customers cut time-to-access by 98%, slash IT tickets by 72%, and eliminate excess privilege at scale.

• A culture worth joining. Three years running on Forbes' Top 100 Best Startup Employers in America (2024, 2025, 2026) — measured on culture, retention, growth, and job creation. That’s our Alchemists, not our marketing. See what we live by here.

As an Enterprise Pre-sales Solutions Engineer, you will be our technical champion throughout the sales process with our largest, strategic customers. You’ll partner closely with GTM and technical teams across Lumos and play an instrumental role in scaling our technical go to market motion.

• Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities required in our sales journey.

• Architect and deliver compelling product demonstrations, proof of concepts (POCs), and develop end to end solutions for our most complex customers, tying technical requirements back to customer business goals at every stage.

• Structure POCs with strong success criteria, taking full ownership of the process and ensuring the resulting implementation is set up for success from the outset.

• Work cross functionally to drive technical and process investments that help scale our go to market teams, grow revenue, enhance our ability to implement quickly, and support the growing Lumos customer base.

• Own initiatives for the Solutions Engineering team that drive meaningful impact for the company, e.g. improving our demo environment, identifying how to make onboarding more self service, and assist with enabling the partner channel.

• Serve as a subject matter expert on the market Lumos is a part of and the use cases it supports. Report internally on market trends, the competition, customer success stories, along with common issues & challenges you are seeing in the field.

• 5+ years of experience in a pre-sales role within a B2B SaaS company

• Experience navigating and leading complex enterprise deal cycles

• Experience working in the identity or cybersecurity industry is preferred

• Demonstrated success managing the pre-sales process for enterprise customers

• Fluency in Restful APIs and usage of associated tooling i.e. Postman

• Knowledge of database models with comfort reading python a plus

• An empathetic and a customer centric approach

• Strong desire to work in a high growth start up environment where resources and…