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Product Support Specialist - Insurtech/Fintech
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-25
Listing for:
Useascend
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
FinTech, HelpDesk/Support
Job Description & How to Apply Below
Ascend is hiring a Product Support Specialist to collaborate with customers and internal teams, triage issues, and help fuel customer success in a fast-paced startup. You will onboard new teammates, learn the product, and steadily improve the support experience.
Join a team of 70+ based in San Francisco and Columbus, delivering AI-powered financial operations for insurance. A strong candidate has insurance/fintech experience, excellent communication, and a customer-first mindset.
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