Strategy & Analytics Senior Lead, Fulfillment

About the company

the company is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At the company, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores.

With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

Fulfillment is the company's top long-term strategic bet - one that fundamentally changes how both brands and retailers do business. We're looking for a Strategy & Analytics Senior Lead to drive better decisions, faster, as we scale fulfillment from 1% to 50%+ of GMV.

In this role, you'll bring analytical rigor, strategic intuition, and a bias toward action to one of the most complex and high-stakes problem spaces at the company, spanning product analytics, brand supply, retailer demand, unit economics, and quality. You'll partner closely with Product, Engineering, Operations, Finance, and GTM to define what success looks like, uncover what's holding us back, and turn insights into strategy.

This is an ideal role for someone who thrives as a high-leverage individual contributor who can also align and coordinate a team across functions, wants to work at the intersection of data and strategy, and is energized by ambiguous 0-1 problems with real business consequences.

• Be the analytical DRI for fulfillment. Fulfillment is one of the company's largest cross-functional efforts, with cross-functional analytical partners spanning Finance, Operations, Data Science, GTM, and Strategy & Analytics. You'll own our north-star metrics across brand supply, retailer demand, unit economics, and quality, and develop deep intuition on how they're trending. Most importantly, you'll make sure the team is coordinated, aligned, and working on the highest-impact questions, and you'll be the person who surfaces the most salient insights to drive the business forward.

• Own experimentation strategy. You'll set the experimentation roadmap for Fulfillment and own analysis of the results, from short product-improvement tests to long-running holdouts that measure incremental GMV. Where a clean A/B isn't possible, you'll bring the right causal-inference approach to the problem, including synthetic matched-cohort designs and other quasi-experimental methods, so we can make confident calls about what's actually having impact.

• Own product analytics. You'll make sure we're measuring the right things across the fulfillment product, from discovery and conversion to cart and reorder behavior, and that our event logging and instrumentation are accurate and trustworthy. You'll turn that measurement into insight on where and how to improve the product.

• Drive brand-growth analytics. Brands are our supply side, and their success in the Fulfillment experience is essential for the long-term health of the program. You'll ensure we're measuring the right things to understand whether participating brands are growing, decompose what's driving (or holding back) that growth, and surface the levers that accelerate it.

• Lead cross-functional strategic initiatives. Partner with Product, Operations, Finance, and GTM to tackle the hardest strategic questions in fulfillment, developing hypotheses, executing in-depth analyses, and making recommendations to leadership.

• Uplevel the team. You'll build scalable analytical processes and tools that make the entire fulfillment team smarter and faster, with a particular emphasis on leveraging AI to automate analysis, encode reusable workflows, and raise the leverage of every analyst on the team.

• 8+ years of relevant work experience in an analytical and…