SharePoint & Collaboration Platform Administrator

Purpose Of Position

The SharePoint & Collaboration Platform Administrator owns the day-to-day administration and governance execution of the Bank’s Microsoft 365 collaboration estate — SharePoint Online, One Drive for Business, Teams-connected sites, and the Office application suite. The role is accountable for the operational integrity, permission architecture, and information lifecycle of the platform on which the majority of the Bank’s unstructured content resides.

The SharePoint & Collaboration Platform Administrator owns the day-to-day administration and governance execution of the Bank’s Microsoft 365 collaboration estate — SharePoint Online, One Drive for Business, Teams-connected sites, and the Office application suite. The role is accountable for the operational integrity, permission architecture, and information lifecycle of the platform on which the majority of the Bank’s unstructured content resides. This is a platform stewardship role, not a tenant-wide administrative role.

The incumbent operates within a defined separation of duties: the Bank’s information governance standards and data protection policies are authored by Enterprise Architecture and Information Security respectively, and executed by this position. Global Administrator entitlement is not attached to this role.

• Platform Administration
• Administer SharePoint Online, One Drive for Business, and Teams-connected site collections, including provisioning, storage management, hub architecture, and Search configuration.
• Manage Microsoft 365 Apps deployment, update channels, and client policy for Word, Excel, Outlook, and PowerPoint across the enterprise.
• Perform capacity planning, service health monitoring, and incident response for collaboration workloads within established ITIL incident, problem, and change management processes.
• Execute platform changes through the Bank’s change advisory process with documented testing, approval, and rollback procedures.
• Information Governance & Lifecycle
• Implement and enforce site provisioning standards, naming conventions, and content classification at the point of creation.
• Administer the site lifecycle: ownership attestation, inactivity review, archival, and defensible disposition of orphaned and expired sites.
• Maintain permission architecture, including remediation of broken inheritance, elimination of standing broad-access grants, and periodic recertification of site owners and privileged groups.
• Administer external sharing and guest access controls in accordance with the Bank’s data protection standards, and monitor anonymous link creation and external collaboration exposure.
• Implement Microsoft Purview sensitivity labels, retention labels, and data loss prevention policies within SharePoint and One Drive as authored by Information Security and Compliance.
• Risk, Compliance & Control
• Produce evidence supporting internal audit, SOX, and FFIEC examination requests relating to collaboration platform access, retention, and change control.
• Support eDiscovery, legal hold, and records retention requests in coordination with Legal and Compliance.
• Maintain documented administrative procedures, control narratives, and platform architecture documentation.
• Operate all administrative access through the Bank’s privileged access management tooling, using separate administrative credentials and just-in-time elevation.
• Stakeholder Engagement
• Partner with business unit content owners to design site structures that support their workflows within governance constraints.
• Deliver enablement and training for site owners on permissions, sharing, and records handling responsibilities.
• Contribute collaboration platform input to the Architecture Review Board and to enterprise data governance forums.

• Five or more years administering Microsoft 365 collaboration workloads in an enterprise environment, with at least three years of primary SharePoint Online ownership.
• Demonstrated experience designing and enforcing SharePoint permission and information architecture at scale.
• Working proficiency with Microsoft Purview sensitivity labels, retention…