Part-time Coordinator; Specialist), IT - InterContinental San Francisco

This is an entry-level IT support role working part-time - approximately 16 hours per week.

Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. To keep everything running smoothly, we’re looking for a proactive and passionate IT Coordinator (Specialist) to ensure our computers are properly installed, operating efficiently, and protected from cyber threats.

• Serve as a trusted point of contact for computer hardware support, ensuring systems are properly installed, maintained, and operating efficiently.
• Stay up to date with all approved systems and technologies, including LAN and POS systems.
• Monitor and document hardware and software performance, maintain technical documentation, and prepare system reports.
• Administer user IDs, passwords, and access permissions.
• Help safeguard our IT infrastructure against cybersecurity threats.

We’re looking for someone who takes pride in their work, enjoys staying active, and is committed to providing outstanding service.

• Diploma or vocational certificate in Computer Science, Information Technology, or a related field.
• Minimum of one (1) year of related experience in computer setup, maintenance, and troubleshooting.
• Working knowledge of computer networks, operating systems, and databases.
• Strong analytical and problem-solving skills.
• Knowledge of PCI DSS (Payment Card Industry Data Security Standard).
• Excellent communication and interpersonal skills.
• A team player who is proactive, responsible, hardworking, and able to perform effectively under pressure.

The hourly pay range for this role is $25.00 to $40.00 per hour.

We believe in taking care of our colleagues with competitive pay, outstanding benefits, and meaningful career opportunities. Eligible colleagues enjoy:

• FREE medical coverage and heavily subsidized dental, vision, and other insurance beginning the first of the month following your hire date.
• Complimentary chef-prepared meals in our Colleague Dining Room.
• Commuter Benefits Program with company-paid account administration fees to help reduce transportation costs.
• Exclusive IHG One Pass Travel Program
  , offering deeply discounted room rates at IHG hotels worldwide.
• 50% off food and beverage when traveling on eligible IHG One Pass rates.
• Benefit Hub discounts with exclusive savings on shopping, entertainment, travel, fitness memberships, technology, restaurants, and more.
• Two weeks of paid vacation during your first year, with increases to your accrual based on your years of service.
• Wellness and Sick Time accrued each pay period based on the number of hours you work.
• Eleven paid holidays each year.
• 401(k) retirement plan with company matching.
• Paid parental leave to support growing families.
• Training, development, and career advancement opportunities with one of the world's leading hospitality companies.