Manager, Enterprise Database Services

Job Description

The Enterprise Database Services Manager at UCSF leads a team responsible for the administration, performance, and security of all major enterprise database platforms, including Oracle, SQL Server, PostgreSQL, and Epic’s Inter Systems IRIS. This position plays a key role in supporting UCSF’s clinical, academic, and research missions by ensuring database environments are reliable, secure, and compliant with institutional and regulatory standards.

The ideal candidate is a strategic leader who thrives in a complex, mission-driven environment, excels in cross-functional collaboration, and is committed to continuous service improvement and operational excellence.

The Enterprise Database Services Manager at UCSF leads a team responsible for the administration, performance, and security of all major enterprise database platforms, including Oracle, SQL Server, PostgreSQL, and Epic’s Inter Systems IRIS. This position plays a key role in supporting UCSF’s clinical, academic, and research missions by ensuring database environments are reliable, secure, and compliant with institutional and regulatory standards.

The ideal candidate is a strategic leader who thrives in a complex, mission-driven environment, excels in cross-functional collaboration, and is committed to continuous service improvement and operational excellence.

The Enterprise Database Services Manager will positively impact UCSF’s operations and culture by ensuring UCSF's enterprise level databases are operable, secure, efficient, and effective in service of the UCSF’s mission. This team member will advance the UCSF’s mission by delivering exceptional information technology services comprehensively and consistently across stakeholders. This role will execute the University’s vision while modeling UCSF’s culture and values.

University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potential of our team members and empowering them to excel.

UCSF Infrastructure Services provides 24x7 support to the University community, always upholding the highest level of responsiveness and reliability for our customers. IS values innovation and excellence in ensuring secure and efficient IT services, regardless of the hour or complexity of the issue.
The Platform Services team within Infrastructure Services is committed to empowering the academic, medical, and research mission of UCSF by ensuring that all customers have seamless, secure, and accessible technological support. The team oversees the management and maintenance of various technology platforms, including system and cloud services, to guarantee they are secure, readily available, and performing optimally. Platform Services handles the management of critical software, such as Epic, ensuring it supports the highest level of medical service delivery by operating at peak performance.

The team also oversees data center operations, including server management, storage, and networking equipment, to ensure the reliable delivery of health services. Additionally, it manages databases with a focus on data security, availability, and top-tier performance. All these tasks are critical not just for the smooth operation of the University’s technological infrastructure, but also for enhancing productivity, enabling the provision of high-quality health services and learning, and ultimately, improving patient and student outcomes.

• Bachelor’s degree, or equivalent combination of experience/training, in one of the following fields: computer science, information technology (IT), information systems (IS), software engineering, data science, data engineering, electrical engineering, or computer…