Director, Product Management, Enterprise AI and Machine Learning; ML; AI Safety
Listed on 2026-09-01
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IT/Tech
Data Science Manager, AI Business & Operations, AI Engineer (Applied/Software)
Director, Product Management, Enterprise AI and Machine Learning (ML) - AI Safety
Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.
In this role, you’ll be expected to demonstrate proficiency in four key areas:
- You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage.
- You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.
- You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One.
- You’ll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.
- You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics.
- You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems.
- You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind.
- You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments.
- You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way.
As part of the Product Director - Enterprise AI/ML position, you will:
- Partner with researchers to bring cutting-edge Generative AI research to Capital One.
- Evaluate, test, and develop proof-of-concepts for AI Safety technologies including Guardrails, Content Moderation, Cyber Security and Data Loss prevention.
- Collaborate with tech, design and data science to scale and product ionize AI Safety capabilities.
- Develop short- and long-term strategies for our products and research areas.
- Lead teams of product managers to drive exploration and development of new products.
We want you if you are:
- Intellectually Curious: You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
- Communicator & Influencer: You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
- Do-er: You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering value in an iterative way focusing on minimum viable product.
- Passionate & Customer Focused: You care about growing…
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