Head of Data Center Operations

fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.

As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.

Own how fal runs its data centers. You ll lead data-center operations end to end, strategy, capacity, build-out, and steady-state, for the GPU fleet that powers every fal inference. You ll operate through our on-site lead and technicians while staying close to engineering and leadership, and help shape the compute organization as we scale.

• Own the full DC operations lifecycle — planning, design, build-out, deployment, and steady-state operations across our sites.

• Set infrastructure operations strategy — capacity, cost, reliability, and scale, with clear OKRs/KPIs, in lockstep with engineering, finance, and leadership.

• Run operations through the on-site team — direct our site lead and technicians, own incident and escalation management, and drive uptime and MTTR across sites.

• Partner with Engineering, Network, and Capacity Planning to execute infrastructure expansion while optimizing power, cooling, rack density, and deployment schedules.

• Develop operational processes
  , documentation, and vendor governance as fal continues to scale its global infrastructure footprint.

• 10+ years in data center / infrastructure operations including senior leadership (Director level) owning multi-site or global operations.

• 10MW+ facility experience — you ve owned operations for a large-scale, mission-critical data center.

• Full-lifecycle experience — planning and build-out through steady-state — ideally for high-density GPU / accelerator (AI inference) environments.

• Strategic and cross-functional range — you partner naturally with engineering, finance, and business leadership on capacity, cost, and scale.

• Command of commercial / vendor relationships and colocation / leased-space operations.

• You've stood up new data-center capacity from the ground up.

• Experience operating high-density LPU/GPU or liquid-cooled environments.

• You've built and scaled DC operations teams and the pipeline that feeds them.