Design Engineer

Staff Design Engineer

Clerk Chat | Full-time

Clerk Chat is a conversational AI platform that handles customer communications across SMS, voice, and email channels. Recently Series A funded, we're scaling our engineering team with strategic focus on AI Voice and RCS initiatives.

Design and evolve analytics and monitoring interfaces for AI agent performance tracking, execution monitoring, and real-time alerting systems and conversational interface.

Create intuitive conversational experiences that integrate analytics visualizations, inspired by modern chat interfaces like Perplexity

Work directly with the CTO and engineering team to develop UI/UX for complex multi-channel communication management (SMS, voice, email)

Champion user experience and accessibility across our platform, maintaining a high quality bar for both technical and non-technical users

Contribute to the design and development of reusable component patterns for agent configuration, dashboard visualization, and real-time data displays

Collaborate with engineers on elegant and consistent component APIs using Type Script/React, with focus on developer experience

Advocate for users by identifying areas of improvement in our analytics interfaces, agent monitoring dashboards, and communication workflows

Participate in day-to-day team rituals like design crit, story creation, weekly stand-ups, and sprint planning

Help us hire more amazing people to grow the team and bring diverse perspectives to our design process

Document design patterns, guidelines, and best practices for our growing product surface area

Minimum 5 years of tech/startup or digital product agency experience, or equivalent

Strong proficiency in Figma and modern design tools

Extraordinary visual design skills with strong understanding of UX/UI principles, particularly for data-heavy interfaces and analytics platforms

Front-end development skills in semantic HTML, CSS, and JavaScript (React preferred) - ability to collaborate closely with engineers and understand implementation constraints

Experience designing complex dashboards, monitoring tools, or analytics interfaces

Strong organizational skills and love for documentation

Excellent communication and collaboration skills, bridging the gap between design and engineering

Comfort working in a technical environment with APIs, webhooks, and developer-focused products

Experience with conversational UI/chat interface design

Understanding of AI/ML products and their unique UX challenges

Background in real-time data visualization and monitoring systems

Experience maintaining design systems or reusable component libraries

Familiarity with MCP (Model Context Protocol) or API-driven architectures

Experience at growth-stage startups (Series A/B)