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Fintech Support Specialist - Delight Users and Ops
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-09-04
Listing for:
Socket.dev
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Mercury, a fintech company building a complete finance stack for startups, is seeking a customer support specialist who can combine warmth with competence. You will help users navigate the product and the U.S.
financial landscape, while translating feedback into actionable product improvements. You will work with engineers and banks to resolve issues, write help articles, and help scale Mercury’s support and operations infrastructure.
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