IT Support Engineer
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-09-12
Listing for:
Navisoft
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
We are seeking a skilled IT Client Support Analyst to provide technical assistance and resolve issues for our clients.
Responsibilities- Provide technical support to clients via phone, email, and chat.
- Troubleshoot and resolve hardware and software issues.
- Escalate complex issues to higher-level support teams.
- Document client interactions and solutions.
- Maintain a high level of customer satisfaction.
- Proven experience in IT client support.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with various operating systems and software applications.
We are seeking a skilled IT Client Support Analyst to provide technical assistance and resolve issues for our clients.
Responsibilities- Provide technical support to clients via phone, email, and chat.
- Troubleshoot and resolve hardware and software issues.
- Escalate complex issues to higher-level support teams.
- Document client interactions and solutions.
- Maintain a high level of customer satisfaction.
- Proven experience in IT client support.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with various operating systems and software applications.
Please note:
F1 OPT candidates are not eligible for this role
IT Client Support, Troubleshooting, Problem-solving, Communication, Interpersonal Skills, Teamwork, Operating Systems, Software Applications
IT Client Support Troubleshooting Problem-solving Communication Interpersonal Skills Teamwork Operating Systems Software Applications
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