Physical Security Systems Engineer

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.

Inclusive
:
We strive to be a museum of many voices in dialogue.

Passionate
:
We believe working with art is more than a job or trusteeship - it's a way of life.

Brave
:
We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.

Empathic
:
We aim to act like a person, not an institution.

SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.

Schedule:

Full Time, 35 hours/week, fully onsite

• Provide oversight of the day-to-day technical operations of the Museum’s physical security and safety operations including Regional Security Operations Centers (RSOC), staff and guest services desk (reception), security console at remote storage location.
• Partner with the Onsite Security Supervisor and SOC/SOC staff on technical troubleshooting, system configuration, and real-time incident response — including monitoring, analysis, detection, and escalation of security risks and threats — providing technical guidance without supervisory authority over SOC personnel.
• Train physical security teams to perform technical functions within the RSOC according to Museum standards and cultural property protection best practices.
• Develop and deliver end-user training for Museum staff on security system protocols and building safety and security devices, including onboarding and refresher sessions.
• Develop and maintain documented SOPs specifically related to SOC operations and emergency response procedures.
• Produce quarterly risk and vulnerability assessments and gather metrics to report on security program performance.
• Serve as liaison for physical security systems internally and externally, partnering with stakeholders across the Museum and IT engineering to keep security initiatives aligned with business and technology strategy.
• Support the Director of Security with program analysis, development and implementation plans for security programs, policies, guidelines, and methodologies.

• Guide the implementation of security technology strategies and solutions that improve the ability of the team to prevent, detect, and respond to incidents.
• Manage the multi-year roadmap for security technology initiatives and systems including maintaining SSAs, software upgrade schedule, and hardware and equipment refresh in close collaboration with IT and Facilities Engineering.
• Support integration between access control and video management systems and other adjacent platforms (e.g. Elevator Management System).
• Recommend and integrate security upgrades and set hardware and software configuration standards to maintain regulatory compliance and industry standards and to keep pace with evolving technology and the Museum's changing needs.
• Provide front-end system administration, configuration, troubleshooting, and issue resolution.
• Monitor safety, security, and related network databases and equipment, working with Museum technology services to sustain hardware and software performance and keep critical systems…