Sales Data Analyst

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

As a Sales Data Analyst, you will join our Sales Operations and GTM Analytics organization, partnering with Sales, Finance, Data Engineering, and Business Systems to make our sales data more reliable, accessible, and actionable.

You’ll help build and maintain the data models, reporting, and performance metrics that enable Fin to understand how our sales organization is performing. You’ll also contribute to compensation modeling and reporting, helping ensure that rep attainment and productivity are measured accurately and consistently.

This is an opportunity to develop deep expertise in sales analytics while working closely with technical and business partners. We’re looking for someone who is curious, detail-oriented, eager to learn, and excited to use data and AI thoughtfully to solve real operational problems.

• Own and maintain foundational sales analytics data models, partnering with Data Engineering to build new models and improve data quality.
• Build, maintain, and improve recurring reports and dashboards for sales metrics, attainment, productivity, and business performance.
• Build and support sales compensation models, including the reporting required to track rep performance and attainment.
• Partner with Finance and Sales Operations to translate compensation plans, business rules, and metric definitions into reliable analytical outputs.
• Analyze sales performance trends, variances, and data-quality issues to identify risks, opportunities, and areas for improvement.
• Support reporting and analysis for recurring sales operating cadences, including weekly, monthly, and quarterly business reviews.
• Work with Data Engineering and Business Systems to define requirements, troubleshoot reporting issues, and test improvements to sales data and systems.
• Document data definitions, model logic, reporting processes, and assumptions so that stakeholders can confidently use and interpret our metrics.
• Partner with Sales, Finance, Operations, and Engineering stakeholders to turn ambiguous questions into clear, data-backed recommendations.
• Use AI tools to accelerate analysis, modeling, documentation, and problem-solving while applying sound judgment and validating outputs before they inform business decisions.
• Identify opportunities to improve the scalability, accuracy, and efficiency of sales reporting and analytics processes.

• 0–2 years of experience in sales analytics, sales operations, business analytics, finance, data analysis, or a related field.
• A technical or quantitative background and an interest in…