IT Systems Engineer: Cloud Infrastructure

Core Weave is The Essential Cloud for AI™. Built for pioneers by pioneers, Core Weave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, Core Weave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, Core Weave became a publicly traded company (Nasdaq: CRWV) in March 2025.

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The Customer Experience (CX) Organization at Core Weave is dedicated to ensuring every client running GPU workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and client workloads to maintain the integrity of our cloud platform. If you’re excited about supporting bleeding-edge bare metal GPU environments, this is the team to join.

As a Bare Metal Support Engineer, you’ll operate and support Core Weave’s expansive GPU fleet across data centers in the U.S., Europe, and beyond. You’ll work directly with customers, internal engineering teams, and data center technicians to ensure the performance, reliability, and scalability of GPU infrastructure. Your day will involve both hands-on technical troubleshooting and strategic collaboration to improve infrastructure and service delivery.

In this role, you will:

• Provide high-level support for customers leveraging bare metal GPU fleets on Core Weave Cloud.
• Diagnose and triage hardware, firmware, and infrastructure issues across data center environments.
• Coordinate remote troubleshooting and interventions with Data Center Technicians.
• Collaborate with internal engineering teams to improve reliability, automation, and system performance.
• Maintain internal documentation, including troubleshooting guides and best practices.
• Participate in on-call rotations and respond to production incidents as needed.

• Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting.
• Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment.
• Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency.
• Experience with NVIDIA GPUs, Super Micro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments.
• Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools.
• Hands-on experience with firmware updates, BIOS configurations, and driver management.
• Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers.
• Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms.
• Experience in scripting and automation (Python, Bash, Ansible, or similar).

Wondering if you’re a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don’t check every box. Here are a few qualities we’ve found make someone successful on our team. If some of this describes you, we’d love to talk.

• You’re curious about Kubernetes, Docker, and containerized infrastructure
• You have strong problem-solving skills with a proactive and analytical mindset.
• You have excellent communication skills and a demonstrated ability to work collaboratively in a fast-paced environment.

At Core Weave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re…