Desktop Tech III

compucom systems, inc. Provides end‑to‑end it managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer‑centric, hard‑working, and talented group of people that act like an owner, do the right thing, and have fun doing it! We’re looking for a desktop tech iii to join our team.

• deliver a deskside service to the client for support on the laptop / desktop related hardware / software break fix incidents.
• deploy, configure, and support mobile devices, printers, rf scanners, and standard productivity software, for internal users at the site.
• provide  smart hands” support related to the access points and switches based on the sop (standard operating procedure) provided or as per guided by the client it team.
• assist client's it team with network and infrastructure initiatives, including hardware and systems administration.
• participate in meetings and planning sessions related to the maintenance, upgrade, infrastructure inventory & risk assessment, and disaster recovery related activities at the site.
• take appropriate action in the event of non-compliance with security requirements as guided by the client it support teams.
• asset tagging and updating asset database based on the sop (standard operating procedure) provided by client.

• 2-3+ years of it support work experience.
• must have experience with windows 10 and 11.
• provide exceptional customer service interfacing with high profile client executives onsite.
• provide excellent time management and reporting skills.
• laptop/desktop/printer hardware and software support and refresh experience.
• excellent communication and interpersonal skills a must.
• occasionally works at heights of 20’ to 25’, lift equipment training provided.
• must be able to lift up to 25 lbs. Solo and 50 lbs. With a partner.
• may be required to walk / sit / stand / crawl / kneel for extended periods.

the annual starting salary for this position is between $45,000 – $60,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

the company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, ad&d insurance, disability plans, employee assistance program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), fsa/hsa pre‑tax benefits.

More detailed information can be found here.

the compensation and benefits information is accurate as of the date of this posting. The company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

this posting is anticipated to remain open until 11/14/2026.

compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

candidates must be authorized to work in the united states without the need for current or future employer sponsorship.

to the extent required by applicable law, the company maintains a smoke-free workplace.

please review the california consumer privacy act notice.

we will consider for employment all qualified applicants,…