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Senior IT & AI-Driven Support Engineer

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Swoogo
Full Time position
Listed on 2026-09-25
Job specializations:
  • IT/Tech
    IT Support, AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

swoogo is seeking a senior IT support leader who owns end-to-end IT operations on a modern SaaS stack and builds AI-assisted workflows to resolve common requests automatically. You will blend hands-on systems administration, automation engineering, and empathetic employee support, with a strong judgment on when to automate versus involve a human.

This is a high-impact role in a fast-moving team. You’ll manage Google Workspace, Okta, 1

Password, Slack, MDM platforms, and AI tooling, driving secure

Consider building your career as a Senior IT & AI-Driven Support Engineer at Swoogo.

This is a genuine position to take on the Senior IT & AI-Driven Support Engineer role at Swoogo.

As a Senior IT & AI-Driven Support Engineer, you will play an important part at Swoogo in United States.

Position Requirements
10+ Years work experience
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