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Business Analyst

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-10-02
Job specializations:
  • IT/Tech
    IT Business Analyst, Business Systems & Technology Analysis
  • Business
    Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below
Job Description / Responsibilities
  • 7 years of experience as a Business Analyst, Business Systems Analyst, Product Analyst, or Product Owner.
  • Experience working in Agile environments.
  • Experience writing user stories and acceptance criteria.
  • Experience with Jira and Confluence.
  • Healthcare payer experience preferred.
  • Familiarity with regulatory and compliance-driven implementations.
  • Experience supporting digital products, portals, or provider directory solutions.
  • Produces clear and complete requirements documentation.
  • Supports timely delivery of mandate-related enhancements.
  • Effectively collaborates with compliance, business, and technology teams.
  • Maintains accurate backlog and project documentation.
  • Helps ensure implemented solutions align with approved requirements.
Required skills:

Requirements & Analysis
  • Assist in analyzing regulatory, compliance, and business requirements.
  • Document business and functional requirements, user stories, and acceptance criteria.
  • Support impact assessments for Member Portal, Find a Doctor (FaD), Provider Portal, and related digital applications.
  • Perform gap analysis and document current-state versus future-state requirements.
  • Maintain requirements traceability and supporting documentation.
Backlog & Delivery Support
  • Create and maintain Jira stories, tasks, and supporting artifacts.
  • Participate in backlog refinement, sprint planning, and requirement review sessions.
  • Support Product Managers and Business Owners with requirement clarification during development and testing.
  • Track dependencies, risks, and open questions related to implementation activities.
Digital Channel Support
  • Support enhancements and mandate implementations impacting:
    • Member Portal
    • Find a Doctor (FaD)
    • Provider Directory experiences
    • Digital communications
    • Member self-service capabilities
    • Authentication and access experiences
Testing & Validation
  • Assist with development of test scenarios and business validation criteria.
  • Support UAT planning and execution activities.
  • Validate implemented functionality against documented requirements.
  • Support defect triage and issue resolution efforts.
Stakeholder Collaboration
  • Work collaboratively with Product Management, Compliance, Operations, UX, Development, and QA teams.
  • Participate in requirement reviews and solution discussions.
  • Escalate questions and risks to Product Managers or Compliance Leads as appropriate.
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