Global IT Service Operations Leader – AI-Driven
Listed on 2026-10-02
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IT/Tech
AI Business & Operations, Change Management, IT Specialist
EPAM Systems Inc. seeks a Head of Enterprise Support and Service Operations to lead EPAM's Global IT organization.
You will own the multi-tier service desk, end-user computing, and digital workplace strategy for a global workforce of 350 professionals, guiding transformation with AI-powered operations and a single enterprise operating model. You will manage a budget, drive cost rationalization, and set measurable targets for service quality, experience, and efficiency while collaborating with
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This posting is for the Global IT Service Operations Leader – AI-Driven Support role at EPAM Systems Inc, based in United States.
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