Executive Technical Support

Job in San Francisco, San Francisco County, California, 94102, USA

Listing for: Insight Global

Full Time position
Listed on 2026-10-04

Job specializations:

IT/Tech
IT Support, Technical Support, Hardware Engineer, IT Specialist

Executive Technical Support Specialist

Required

Skills & Experience:

6+ years of technical program management or technical operations experience
Demonstrated ownership of device or asset fleets and vendor relationships
Strong systems thinking and the ability to build repeatable processes from scratch

Nice to Have

Skills & Experience:

Experience with confidential hardware programs
Studio or lab environment experience
Familiarity with large-format printing and prototyping equipment

Job Description:

We are seeking an Executive Technical Support specialist to own and support the hardware, software, and prototyping infrastructure used by design and studio teams. This person will manage device fleets, software licensing, technical equipment, and prototype logistics while ensuring studio environments are ready for reviews, demos, and day-to-day operations.

Responsibilities include:

Managing 1P and 3P device fleets and device libraries — procurement, provisioning, tracking, and secure handling of unreleased hardware
Administering software licenses for the organization
Owning plotter support and maintenance across all studios
Coordinating logistics for the two studio locations
Ensuring studio technical readiness for reviews and demos
Building repeatable processes and partnering with IT and Facilities

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