Senior Product Engineer, Deployment Platform

Our Vision:
Unlock Healthcare’s Full Capacity

Hospitals run on three things: their people, their beds, and their supplies… and all are still managed with spreadsheets, phone calls, and gut instinct. Vitalize is building the system that runs it all intelligently, starting with labor — the biggest cost (nearly 60% of a hospital’s P&L) and the hardest operational problem.

We’re building the labor and capacity operating system for health systems — forecasting demand, matching the right staff to it automatically, and coordinating patients across the hospital.

The impact is real: we save hospitals millions in unnecessary labor spend, give clinical leaders back 10–20 hours every week, and are often the reason staff and leaders stay. This isn’t a nice-to-have: our customers pay 5–15x more than legacy incumbents because Vitalize is mission-critical software their hospitals rely on every single minute.

We’ve raised over $32M from top investors, and even our own customers.

We hire and grow everyone against the same four values. Each one comes from a real Vitalize story - interview with us to hear them!

• Push the Car. Step in regardless of role. We help wherever we’re needed, own problems end to end, and don’t stay in our lane. People can count on us.

• Premier 1K. We show up for our customers, always. Nearly everyone visits a customer site in their first month, and customer feedback informs everything we do.

• Run Towards the Ugly. Name the ugliest truth first, then propose the fix. Candor over comfort — we call out what’s broken, and never get complacent. This shapes our craft.

• Think Bigger Fridays. See the gap, fill it — no permission required. Every decision is an experiment: we run it, let the results decide, and drive real impact from day one.

Vitalize’s ability to scale is directly correlated to how fast we can deploy. Every new customer requires configuration and integration work that is still too manual, bespoke, and engineering-dependent. That’s the bottleneck — and this role exists to eliminate it.

Deployments at Vitalize aren’t “implementation.” They’re a product: an internal platform + tooling + workflow that determines our time-to-go-live, headcount per deployment, and ultimately revenue capacity. The goal is to make deployments as close to self-serve SaaS as possible: fast, repeatable, and scalable without linearly growing the team behind them.

As a Senior Product Engineer , you’ll own the internal platform that deploys new health systems onto Vitalize. You’ll build the configuration infrastructure that can represent the full complexity and variance of enterprise health systems — and the tools that let Deployment and Customer Success teams operate end-to-end without engineering in the loop at every step.

Over the next 12–24 months, you’ll:

• Build the platform that models the real-world complexity of enterprise health systems (org structures, job codes, pay rules, scheduling constraints, etc.) — and makes that complexity configurable and safe.

• Turn messy health system context into structured configuration by building workflows, UI, and validation that make it fast to go from ‘discovery’ to ‘working configuration.’

• Create click-to-configure integrations so adding a new integration is repeatable and operator-driven (not a custom engineering project each time).

• Build a self-service configuration portal that enables hospital IT teams to map and validate their “digital twin” of workforce data (org structures, cost centers, job families, scheduling rules) without Vitalize in the loop.

• Systematically replace manual steps, tribal knowledge, and engineering dependencies with…