Customer Success Specialist at Voxeet Communication San Francisco, CA

Overview

Voxeet builds video calling capabilities for developers. We are growing and expanding our team to support our customers as they integrate with our developer platform.

• Build and grow relationships with customers from the proof-of-concept stage through go live.
• Develop an understanding of customer needs and pain points and advise how Voxeet's Developer platform can help accelerate and grow their business.
• Propose technical solutions and designs to prospects and ensure our solutions help customers achieve their goals in terms of performance and functionality.

• You have a technical background and are eager to learn more about our technologies.
• You are excited about teaching clients more about our products.
• You have an interest in audio and video technologies, or are curious enough to ramp up quickly.

• A broad technical culture across various programming languages (ideally you have completed a coding program like Le Wagon or App Academy).
• A successful internship background in a customer-facing role.
• You have experience with commands like npm install and familiarity with Xcode or Android Studio.
• World-class written and oral communication skills that enable you to work effectively with both C-level executives and developers.

• Based in an exciting, fast-growing startup environment with technical and challenging work that lets you apply your skills.
• Customer-facing role that links our engineers with our customers' engineers.
• Opportunity to work with cutting-edge technologies—WebRTC, iOS and Android apps, and our proprietary 3D immersive sound.