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Senior AI Infra Support Engineer - Root-Cause Expert
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-20
Listing for:
Rise Technical Recruitment Limited
Full Time
position Listed on 2026-08-20
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Rise Technical Recruitment Limited in San Francisco, CA is seeking a Senior Support Engineer for our LLM Gateway. The role combines deep technical troubleshooting with high-touch customer support, owning the ticket queue, reproducing issues, and driving root-cause fixes.
You will work with enterprise customers like Adobe, Netflix, and NASA, contribute to the codebase via PRs, and communicate customer insights to product and engineering.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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