Part Time Fulfillment Operations Coordinator

Job Description About the company

Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast‑paced, founder‑led entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell, and distribute luxury home décor globally to interior designers and boutique/luxury retailers. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials), Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products) and Burton James (seating home furnishing).

We are looking for a Part‑Time Fulfillment Operations Coordinator to assist in logistical support and streamlining our operations!

• Review freight bills for accuracy and approve in a timely manner
• File freight invoice disputes for non‑conforming freight bills
• Run reports for Operations, including capacity and drop‑ship inventory analysis
• Respond to logistics inquiries for Customer Service (pulling proof of deliveries, etc.)
• Assist with gathering data for warehouse efficiency initiatives
• File freight claims with our carriers on damaged product
• Issue call‑tags and return labels for our merchandise returning from customers
• Ensure we are receiving back product in a timely manner

• 2+ years of relevant warehouse fulfillment experience (shipping, supply chain, or general distribution)
• Vendor management experience in the Logistics field
• Understanding of Logistics in terms of LTL shipments
• Mid‑to‑advanced Excel knowledge
• Strong collaboration capabilities
• Excellent ability to understand and utilize warehouse systems and technology

• Play a pivotal role in our company’s transformation and growth
• Maintain work/life balance with day shift work schedules and no weekends, in a wholesale distribution business (no manufacturing)
• Align with a growing company that operates in the luxury market
• Mentor and develop rising employee stars
• Provide training and career development opportunities
• Enjoy a high‑paced and collaborative work environment
• Receive up to 6% 401k employer contributions

• Bachelor’s degree in related field preferred or equivalent experience
• Ability to multi‑task
• Mid‑to‑Advanced Excel knowledge

The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Starting base pay: $23.00 - $25.00 per hour. Exact compensation may vary based on skills, experience, and location.