Fine Arts Shipping Coordinator, Museum and Gallery Services

SUMMARY

Responsible for excellent customer service and management of files, records maintenance to ensure timely delivery of items and resolution of issues.

Timely completion of estimate requests including but not limited to the rating and booking of Airfreight, Sea freight and Ground transportation.

Interface with clients, vendors, and government agencies as applicable including but not limited to Customs, TSA and USFWS.

Create and independently manage project files including logging, file setup, documentation, communications, rating and billing with the ability to meet deadlines from start to completion and maintain established budget.

Maintain files in organized fashion including copies of all documentation, communications and other related items.

Assist department manager with operations issues including customer satisfaction, profitability and interface with other Masterpiece offices.

Anticipate needs of clients and seek out information to meet their demands.

Compliance with Masterpiece policies and procedures.

Assist department manager as necessary with maintenance of quality vendor relationships.

Develop and maintain working knowledge of systems including Outlook, Word, Excel and File Maker Pro , and Cargowise as applicable.

Participate in conferences and meetings as applicable.

Other duties as assigned.

• 1-2 years industry experience.
• Experience with CBP (U.S. Customs and Border Protection) operations.
• Proficient in Excel and Microsoft Suite.
• Excellent skills for communicating and relating with both team members and customers.

The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard.

Medical, Dental, and Vision insurance

401k + matching contribution

HSA + matching contribution

Paid Time Off

Life Insurance

Employer-paid short and long-term disability insurance and more!

Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Imperative Logistics Group is a diversified supply chain management company, comprised of a unique portfolio of complementary, premium logistics services focused on Mission Critical Domestic, Fine Arts, and Global Freight Forwarding.