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Chief Operating Officer - FuzeRx
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-02-16
Listing for:
Alto Pharmacy
Full Time
position Listed on 2026-02-16
Job specializations:
-
Management
Healthcare Management -
Healthcare
Healthcare Management
Job Description & How to Apply Below
** Job Summary
** At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.
Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including Lets Get Checked , Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future.
Job Description The Chief Operating Officer (COO) of Fuze Rx will serve as the strategic operational leader for our comprehensive digital pharmacy division. Reporting directly to the CEO of Fuze Rx, you will provide executive oversight for the end-to-end operational engine of the business, including warehouse and fulfillment centers, patient services, facilities, and workforce planning. This is a transformational leadership role responsible for harmonizing operations across acquired entities, driving operational excellence, and ensuring a seamless, patient-centric experience will manage a large, diverse team of operations leaders and work cross-functionally to maximize revenue, profitability, and efficiency while maintaining the highest standards of quality and compliance.#
** Job Description
****** Key Responsibilities
***** Strategic Operational Leadership:
Integral to the C-suite team at Fuze Rx and drive outcomes for the business. Develop and execute comprehensive operational strategies that maximize revenue and profitability for pharmacy operations. Align operational goals with customer preferences and broader corporate objectives.
* Safety:
Operate a safe, secure and compliant environment, aiming for highest regulatory compliance standards.
* Industry & Competitive Advantage:
Drive operational innovation to transform execution, scalability, and customer satisfaction.
* End-to-End Oversight:
Provide executive leadership for all operational functions, including Fulfillment Operations, Facilities, Workforce Planning, Vendor Management, and Patient Services.
* Operational Excellence & Harmonization:
Lead the development and implementation of unified processes and standards to ensure operational excellence across all locations. Drive the harmonization of operations from multiple acquired businesses into a single, efficient ecosystem.
* Patient
Experience:
Create and maintain a differentiated customer experience that drives loyalty, satisfaction, and repeat business. Ensure that operational efficiency never comes at the cost of patient care.
* Supply Chain & Inventory Management:
Manage inventory levels and distribution processes to meet demand and minimize stock-outs while optimizing inventory turnover.
* Team Leadership & Development:
Drive staff development initiatives, including training, performance management, and talent acquisition. Build a highly engaged, inclusive environment for a large-scale operations workforce.
* Performance Management:
Monitor performance metrics and KPIs, including quality measures. Leverage data to identify areas for improvement and implement corrective actions.
* Cross-Functional Collaboration:
Collaborate with Marketing, Product, and Finance to align operations with overall business strategies.
* Strategic Partnerships:
Critical leader and partner with external partners (customers, partners, investors, industry stakeholders. Play a central role in M&A activities including operational diligence, synergy identification, and post-merger execution.
**** Required Experience & Qualifications
***** 15+ years of progressive operations experience, with at least 8+ years of…
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