Workplace Events & Manager

Overview

Job Requisition #25WD94490
Workplace Events & Experience Manager. The Workplace Events & Experience Manager is a highly visible role that demands exceptional customer service skills, professionalism, and the ability to manage multiple priorities simultaneously. This position is responsible for all workplace-related aspects of event strategy, planning, execution, customer interface, vendor management,
event space management
, and resourcing for events at our San Francisco location.

This role also oversees the Events &
Reception team
, ensuring a seamless, welcoming, and consistent front-of-house experience, and manages key event and conference spaces, including the Autodesk Conference Experience
, to deliver world-class, branded experiences.

This position reports to the Workplace Manager and works closely within a collaborative workplace team environment.

• Event Strategy, Programming & Spaces
• Collaborate with the workplace team and cross-functional partners to develop event and experience strategies that support overall company goals.
• Oversee Food & Beverage experiences ensuring quality, consistency, budget alignment, and a hospitality-forward experience that reflects Autodesk standards.
• Ensure alignment, consistency, and scalability of workplace events and experience programming in San Francisco.
• Manage and lead the development and execution of a world-class workplace events strategy for the SF location.
• Oversee and manage Workplace event spaces, including the Autodesk Conference Experience, ensuring spaces are programmed, maintained, and operated to support high-quality meetings and events.
• Partner with internal stakeholders to ensure event spaces reflect Autodesk brand standards, functionality, and hospitality expectations.
• Leverage data, reporting, and insights to inform strategic decisions, optimize space utilization, and continuously improve workplace events and experiences.

• Event Production & Execution
• Manage and lead all aspects of event planning and execution with a strong focus on excellence, customer service, and attention to detail.
• Direct internal Workplace staff required for each event and coordinate support functions including janitorial and security.
• Attend events and provide on-site leadership and direction to internal teams.
• Conduct pre-event briefings with internal planners, administrators, vendors, and suppliers.
• Lead post-event reviews to capture learnings, best practices, and areas for improvement.

• Reception & Front-of-House Management
• Manage and develop the Reception team, ensuring exceptional guest, employee, and visitor experiences.
• Establish and maintain service standards, processes, and expectations for front-of-house operations.
• Partner closely with Security teams to ensure seamless daily operations and event-day coverage.
• Oversee reception scheduling, training, coverage, and performance management.
• Ensure reception operations are aligned with workplace events, meetings, and peak-traffic moments.

• Workplace Collaboration & Operations
• Work closely with the SF Gallery team to support meetings and events, creating clear processes and aligned procedures.
• Interface regularly with the Security team to coordinate coverage for events in the Gallery, Autodesk Conference Experience, and throughout the building.
• Partner with Workplace and Communications teams to develop and manage employee-facing communications related to workplace events, experiences, and services, including content for internal channels such as a workplace blog.
• Develop and maintain event and experience playbooks, standards, and best practices for internal and cross-functional use.
• Create and maintain an internal SharePoint site with guidelines and resources for event and meeting planners.

• Planning, Budgeting & Reporting
• Create and publish weekly, monthly, and quarterly master schedules covering events, spaces, and staffing.
• Develop and manage event budgets; track expenses and ensure financial accountability.
• Manage supplier partners, including RFP development when necessary.
• Track, approve, and process vendor invoices.
• Maintain an updated inventory of workplace event and space support materials.
• Produce summary reports and track metrics related to events, space utilization, and experience quality.

• Innovation & Continuous Improvement
• Identify opportunities to pilot new ideas, automate processes, and streamline event, space, and reception services.
• Stay current on workplace, events, and experience trends to continuously evolve programs and spaces.

• 5+ years of experience in workplace events, corporate events, hospitality, or workplace experience
• 4+ years of people management experience, including coaching and performance management
• Proficiency in Microsoft Office, including Outlook, Teams, SharePoint, Excel, and Power Point
• Experience working with event, room booking, or workplace systems (e.g., Robin, Eptura, or similar)
• Demonstrated ability to build SOPs, playbooks, and operational documentation
• High emotional…