Engagement Manager - Office of Economic and Workforce Development

Position: Employer Engagement Manager - Office of Economic and Workforce Development (9775)
We Value Equal Employment Opportunity!

The City and County of San Francisco encourages women, minorities, and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military, and veteran status, or other protected category under the law.

About the Office of Economic and Workforce Development (OEWD)

The San Francisco Office of Economic and Workforce Development (OEWD) supports the City's ongoing economic vitality through key programs focused on downtown and neighborhood commercial corridors, workforce development, joint development projects, industry focused business recruitment and retention, small business assistance, and international business development. OEWD's goal is to work continually to make San Francisco an even better place to live, work and do business.

 OEWD is a dynamic Department in the City and County of San Francisco.

OEWD's Workforce Development Division coordinates the San Francisco Workforce Development System, which is a network of public, private, educational, and nonprofit service providers that serve San Francisco jobseekers and employers. By preparing, training, and connecting our residents to sustainable jobs and strong careers in priority industries, OEWD seeks to ensure that every San Franciscan has an opportunity to thrive.

Role description

Appointment Type:
Temporary Exempt (TEX) Appointment. This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer.

The OEWD 9775 Employer Engagement Manager, is a member of the Employer Services Unit (ESU), will report to the Director of Employer Services and be responsible for facilitating and coordinating the Division's partnerships with employers and business associations while increasing the Workforce Division's coordination across divisions within OEWD. The position will assist employers with meeting their workforce development needs while providing opportunities to local job seekers.

Under general direction, the Employer Engagement Manager will develop employer engagement strategies that support the development of new employer relations and the maintenance of existing employer partner relationships. The position will require both in-office and local San Francisco neighborhood travel to interact with employers throughout the City to support their hiring needs with a pipeline of local workforce talent.

Additionally, the position supports state and federally funded programing including Rapid Response and Layoff Aversion programs. Rapid Response delivers job search assistance, job training support, and resources to employees impacted by recent layoffs. Layoff Aversion provides supports to businesses to avoid layoffs and retain their employees. Activities to support the respective programming include researching businesses that may need Layoff Aversion support, informing employers and jobseekers about the resources available to them before and after layoff notice issuance, and coordinating and hosting Rapid Response and Layoff Aversion orientations.

This Manager position is essential to supervise and structure work among existing staff, to develop and expand employer relationships, and increase coordination within the Division as well as with the OEWD Economic Development Division.

Job Responsibilities

The Employer Engagement Manager will supervise staff of at least two Employer Engagement Specialists and lead a team that complements the Employer Services Unit's First Source Hiring Program staff by working with employers who may not have First Source Hiring obligations to the City and County but who may be hiring or have other workforce needs and/or employment objectives that OEWD can assist with.

Specific functions include (but are not limited to) the following:

KEY RESPONSIBILITIES

* Lead the Division's…