Market Leader - North Bay​/Sac​/CO​/NV

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Market Leader works closely with the Division Vice President to foster a service culture that supports Macy's initiatives and an exceptional customer experience within a designated market. This role leads store managers and collaborates with regional and support teams to drive sales and profitability, build a high-performing, engaged organization, and ensure seamless execution of merchandising priorities, a friction-free customer experience, enhanced selling capabilities, and customer loyalty.

This role is a developmental, time-bound position designed to prepare leaders for potential placement as a Division Vice President. It is limited to a 24-month period and requires mobility for nationwide opportunities. By or before the end of this 24-month term, you must be deemed ready for advancement to the designated next-level role, as determined solely by the Company's judgment and discretion.

• Lead Store Managers in talent acquisition, development, succession planning, and performance management
• Guide Store Managers to achieve sales and profitability goals through effective short- and long-term planning, expense management, and inventory shortage control
• Foster positive, friendly interactions by blending technology with a human touch, demonstrating strong digital and fulfillment capabilities
• Celebrate team success by providing continuous feedback to both teams and peers
• Mentor Store Managers in utilizing technology to optimize inventory management across all channels, ensuring a seamless and enjoyable one-on-one customer experience
• Develop strategies for events and ensure compliance with regional operations standards
• Maximize sales and gross margin productivity per square foot
• Build a sense of community through events, entertainment, and volunteer activities
• Maintain regular, dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Leadership and Team Management: Strong ability to lead, mentor, and develop Store Managers in talent acquisition, performance management, and succession planning, driving a high-performing and engaged team

Sales and Profitability Management: Expertise in driving sales and profitability goals through effective planning, expense management, and inventory control

Customer-Centric Focus: Ability to foster positive, customer-focused interactions by blending technology and a personal touch to enhance the customer experience

Strategic Planning and Execution: Proficiency in developing and executing strategies, with the ability to manage both short- and long-term plans effectively

Effective Communication: Strong communication skills, including the ability to present information clearly in one-on-one and small group settings, and build relationships with internal and external business partners

Operational Efficiency: Expertise in maximizing sales and gross margin productivity per square foot while ensuring smooth operations and execution of priorities

Advanced MS Application Proficiency: High proficiency in Microsoft Excel, PowerPoint, Project, and SharePoint for reporting, planning, and presentation

Negotiation and Influence: Excellent negotiation skills with the ability to influence outcomes effectively

• Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply
• 7-10 years of related experience
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle,…