Area Manager Bilingual English ASL

Overview

Job :|  Services LLC - A57

External job description. Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance.

You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components:
First mile (where the product is housed and ready for order);
Middle mile (where the order is hauled to your area); and Last mile (when the product is delivered to the customer’s door). Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Responsibilities

• Support, mentor, and motivate your hourly workforce

• Manage safety, quality, productivity, and customer delivery promises

• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

• Lead a team of Process Assistants, Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates (English and/or ASL). Carry out supervisory responsibilities in accordance with the organization’s policies and procedures, including bilingual support as needed

• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

• Stand or walk for up to 12 hours during shifts

• Work in environments with variable noise levels and temperatures (delivery stations include outside loading departments)

• Continuously climb and descend stairs (applies to sites with stairs)

Basic Qualifications

• 2+ years of employee and performance management experience

• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

• Ability to work a flexible schedule including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

• Able to communicate fluently in both English and ASL

EEO notice:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: job duties include working safely, communicating effectively, and following laws and policies. Criminal history may have a direct, adverse relationship with job duties. We will consider qualified applicants with arrest and conviction records per local ordinances (e.g., Los Angeles County Fair Chance Ordinance). We will also consider qualified applicants with arrest and conviction records per the San Francisco Fair Chance Ordinance.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit  for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Compensation and Benefits

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, and life/AD&D), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at  .

Location:

USA, CA, San Francisco – 77,000.00 to  USD annually

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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