Area Manager, Management Operations Manager

Overview

Amazon is looking for bright leaders to lead large non-exempt teams across our fulfillment network! This is not a corporate, office-based position. This is a full-time position located within one of our Amazon fulfillment centers, sort centers, delivery stations or other operations buildings.

Amazon provides extensive training and development for entry level managers to become exceptional people leaders. Being an Area Manager means being on the front lines of our customer promise, ensuring your team delivers customers’ orders on time, by leading a large team of Amazon Associates in one of our fulfillment locations. You will have an opportunity to invest in others and develop a collaborative leadership style, while utilizing the tools, processes, and operations that have helped create the most customer-centric company on Earth.

What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s  order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations! Our Operation’s workflow can be broken to three major lanes: first mile - where the product is housed and ready for your order; second mile - where your order is hauled to your area;

and last mile - when the product is delivered to your door. Please note that all lanes have slight building variations, but one thing is constant, our vision and dedication to the customer. As a reminder, our fulfillment centers are fast paced environments where standing, walking, and having on-the-production floor conversations are common as a visible supply chain leader!

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet targeted goals. As a people manager, you will ensure that the team of Amazon associates has all the tools needed to succeed and maintain the highest levels of safety, quality, and attendance performance at work.

The Operations Team is dedicated to providing exceptional service to our customer, Amazon business units. As leaders, we pride ourselves on creating a team environment that lifts all members up. Our philosophy is simple:
We all rise together. We combine diverse skills, experiences, and perspectives to deliver innovative solutions and continuously improve our service. Our strength lies in our unity, mutual support, and shared commitment to success. Together, we re building a culture of excellence that benefits our customers, our team, and the entire organization. In the Operations Team, every member plays a crucial role in our collective journey towards greatness.

• Communicate policies and act as the primary information source for your team—maintaining compliance, consistency, and taking corrective action when needed
• Create, manage and support recognition programs
• Support safety programs and OSHA compliance to ensure a safe work environment
• Ensure procedures are followed for building security and product loss prevention
• Partner with the management team to establish and maintain quality control standards
• Develop performance goals and targets to achieve customer demand and ensure accuracy and quality
• Must be able to perform the following tasks, with or without reasonable accommodation:
• Stand/walk for up to 10-12 hours
• Access all areas of building including ladders, stairs, gangways and shipping docks safely
• Walk in/and around all areas of the warehouse with great frequency
• Willing and able to work shift patterns that may include nights, weekends, and/or holidays based on business needs
• Regularly bend, lift, stretch and reach both below the waist and above the head
• Lift and move items up to 49 pounds

• 4+ years of professional or military experience
• Bachelor's degree or equivalent, or experience in professional or military settings
• Experience in project management
• 1+ years of data analysis in the facilities maintenance program, specifically in asset management and spare part optimization experience
• Manage end-to-end IT asset lifecycle including…