Revenue Manager

Overview

Hotel Overview:
Two of San Francisco's most recognized icons, Ghirardelli Square and Fairmont Hotels & Resorts, have partnered to create the city's most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square.

Hotel Overview:
Two of San Francisco's most recognized icons, Ghirardelli Square and Fairmont Hotels & Resorts, have partnered to create the city's most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square. Join the Fairmont Heritage Place team and be part of providing the highest quality service to our owners and guests. Fairmont Heritage Place Ghirardelli Square is a Private Residence Club with 53 one, two and three bedroom residences.

• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Position scope
The Revenue Manager will operate under the business supervision of the Director Residences, within ACCOR policies and procedures, HOA governing documents, and local requirements. This role oversees the property's Revenue/Rental Program and participation in the Global Accor Ownership Benefits Program as well as Rental Programs.

The Revenue Manager will provide strategic leadership and management of all revenue/rental programs for the property with understanding of HOA governance on Owner Relation Programs, the Accor Ownership Benefits Programs, and Rental Programs. The candidate will be a highly motivated team player with strong skillsets in finance, revenue management, communication, business presentation, analysis, and fluent knowledge of HOA governing documents and City Rental Ordinances.

• Creation and embracing the culture of business partnering by working with the General and Executive Committee, ACCOR Central Reservations (GRC), and ACCOR Residential Owner Services team. The Revenue Manager is responsible for achieving optimal revenue generation and returns for ACCOR and our owners while adhering to applicable governance and required compliance.
• Partner and collaborate with key members of the GRC / VIP Customer Care Team - Americas, to provide strategic leadership and functional guidance for HGS property rates, programs, and related Owner Revenue Fee streams.
• Provide accurate and complete revenue management reports on a timely basis to property management, Accor Residential and HOA in accordance with the company and ownership reporting requirements and policy.
• Review financial performance of rental and minor operating department, analysis of variances, forecasts, and budgets and create strategies to continually improve effectiveness of the business or revenue management within the boundaries of governing company and HOA documents.
• Manage all Owner Rental Programs of the HOA in compliance with governing documents and management agreements in collaboration with Owner Services Department.
• Manage the inventory in collaboration with Owner Services on Reciprocal Use Programs of the HOA in compliance with governing documents and management agreements while collaborating with Accor Residential Owner Services.
• Attend monthly Credit Meetings and functional responsibility of credit policy, collections, and deposits.
• Update databases (RMS, PMS, market share) as needed.
• Develop and execute pricing strategies and rate parameters for all revenue streams.
• Prepare and lead Weekly Rev/Max meetings.
• Actively monitor and engage with IDeaS G3 RMS.
• Analyze competitive set pricing and yield strategies.
• Partner with Front Office on Upsell initiatives.
• Manage all OTA, Airbnb, and IATA Commissionable programs for the property.
• Monitor booking pace for all market segments and deploy strategies to maximize revenues.
• Manage and oversee all LSOPs related to Rental Program, Long Stay / Extended Stay Guest Contracts.
• Oversee Rental Reservation Inbox and respond to individual and group booking inquiries.
• Manage all relevant rate codes for the property and ensure rates are in parity.
• Create an…