Manager, Global Workplace Operations

About the Company

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and , Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes Ship Rush, Zip and Seat Geek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award‑winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest‑growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Bold, Authentic, Purposeful and Inspired

Perfect, Traditional, Complacent or Cautious

As the Manager of Cover Genius’ global workplaces, this role is responsible for keeping the balance between the comfort of the familiar and the distinction of location across our global offices, currently located in San Francisco, Sydney, Amsterdam, New York, London, Montevideo and Vancouver. Managing a team of individuals on the ground in each location, this role will guide and shape the culture of each office, as well as the ways we collaborate together in person through in‑office work, collaborative events and gatherings that involve our partners and our communities as well as employees.

This role is also responsible for our San Francisco Headquarters and the daily office operations both locally and globally: managing facilities, coordinating workplace services, and ensuring a seamless employee experience. You will collaborate with cross‑functional teams to optimize processes, maintain a safe and welcoming work environment, and support company culture. Your team brings our purpose to life by working at the very heart of our business as innovators across all administration and service areas relating to our offices.

To drive success in this role, you will have strong organizational skills, excellent interpersonal skills, experience with real estate globally, including leasing, as well as basic knowledge on operating AV systems and other applications required.

As the Manager, Global Workplace Operations you will:

• Build and maintain relationships with your stakeholders
• Manage the team across workplace operations and service offerings globally
• Manage the San Francisco workplace day to day operations and service offerings
• Manage vendors and build relationship
• Manage workplace operations budgets globally
• Collaborate with the People team functions to support onboarding, culture initiatives, events and employee experiences.

From managing day‑to‑day facility operations to ensuring other initiatives are in place, your work will shape how our offices feel and function globally. Whether it’s streamlining processes, supporting workplace safety, ensuring compliance or championing a seamless workplace experience, your impact will be felt across all our hubs. Regular collaboration with other team members and Leadership Team in the office/hubs will be key in ensuring our work environments are safe, compliant, and conducive to productivity, reflecting our culture and commitment to excellence are achieved.

• Department management
  • Set long‑term strategy for the workplace ecosystem across multiple locations.
  • Oversee large real estate/facilities projects (build‑outs, major renovations).
  • Lead the Workplace department.
  • Own global budget; responsible…