Store Manager, Retail & Store Manager

Store Manager

Join an innovative entertainment and hospitality company where creativity, teamwork, and guest experience are at the heart of everything we do. This is a unique opportunity to lead a dynamic, high‑energy concept that blends technology and hospitality, offering memorable, immersive experiences for every guest.

• Competitive base salary with performance‑based incentives
• Comprehensive health, dental, and vision benefits
• Opportunities for career growth in a rapidly expanding organization
• Supportive, inclusive team culture
• Employee discounts and access to company events

• Minimum 3 years of leadership experience in a high‑volume, customer‑facing retail, hospitality, or entertainment environment
• Proven success managing large hourly teams and multiple layers of leadership
• Strong technical aptitude with comfort in hands‑on troubleshooting
• Experience with scheduling, labor management, and employee development
• Excellent communication and interpersonal skills, able to lead diverse teams
• Proficient with Microsoft Office and operational technology platforms
• Flexible availability, including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 50 pounds

• Experience implementing SOPs and improving operational processes
• Passion for creating guest‑centric environments
• Ability to thrive during periods of change and ambiguity

• Recruit, hire, train, and develop a large, shift‑based team
• Lead by example on the floor to ensure exceptional guest experiences
• Foster a culture of accountability, collaboration, and continuous improvement
• Troubleshoot and resolve operational or technical challenges swiftly
• Monitor labor hours, scheduling, guest satisfaction, and key performance metrics
• Maintain operational excellence in safety, inventory, and facility standards
• Collaborate with regional teams to drive consistency and innovation
• Support local community initiatives to strengthen brand presence

This is a chance to make a real impact within a forward‑thinking organization that values leadership, creativity, and operational excellence. If you’re passionate about leading people and delivering unforgettable experiences, we want to meet you.