Director of Engineering & Operations- The Infinity

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.

Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

The Director of Engineering & Operations is responsible for the overall leadership, management, and performance of the Association’s physical plant, building systems, and operational services. This role oversees day-to-day building operations, long‑term asset management, preventive maintenance programs, vendor and staff performance, regulatory compliance, and capital or operational projects.

This position combines hands‑on engineering oversight with strategic operational leadership to ensure safe, efficient, cost‑effective, and high‑quality building operations while supporting residents, staff, Management, and the Board of Directors.

Up to $150,000 depending on experience.

• HOA High‑Rise Experience
• Capital Improvement Project experience
• Construction, Vendor Management, Leadership, and Budgeting Experience

• Oversee the safe, efficient, and compliant operation of all building systems, including mechanical, electrical, plumbing, HVAC, fire/life safety, security, elevators, water circulation, gas distribution, and building automation/control systems.
• Monitor, maintain, repair, and optimize all common‑area equipment and systems and Association‑maintained in‑unit components.
• Plan, implement, and recommend system upgrades, repairs, and capital improvements in coordination with the General Manager and Board.
• Modify, optimize, and manage building control software to ensure energy efficiency and system performance.
• Ensure seasonal HVAC calibration and energy‑efficient operations.

• Develop, implement, and oversee the preventive maintenance program across all Association assets using Building Link and Limble.
• Maintain accurate equipment inventories, maintenance records, and documentation.
• Oversee development and execution of the Annual Maintenance Calendar and ensure reserve study component accuracy, condition assessments, and repair schedules.
• Conduct regular inspections of all common areas and ensure deficiencies are promptly addressed.
• Perform quality assurance inspections of completed work for safety, compliance, and workmanship.

• Manage all operational service contracts, including janitorial, landscaping, pool, fitness equipment, trash, window washing, elevators, fire/life safety, HVAC, data systems such as video management, access control, network LAN, WAN, WiFi systems, BMS, and remediation services.
• Prepare RFPs, manage bid processes, analyze proposals, and provide vendor recommendations to Management and the Board.
• Supervise all vendors while on site and ensure work meets Association standards; recommend vendor continuation or termination as necessary.
• Provide proper resident notification and oversee vendor coordination to minimize operational disruptions.
• Prepare vendor performance evaluations and written reports as requested.

• Directly supervise and manage engineering, maintenance, and operations staff.
• Responsible for hiring, training, scheduling, performance evaluations, corrective action, and termination recommendations.
• Oversee timekeeping, overtime approvals, payroll coordination, and staffing levels.
• Develop performance metrics and protocols to measure staff productivity and service quality.
• Foster a professional, collaborative, and high‑performing team…