Regional Manager III - San Francisco

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management.

Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices.

Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

The Regional Manager III (RM3) is a senior operational leadership role responsible for leading and developing Regional Managers and strengthening the consistency, quality, and effectiveness of account oversight across an assigned region.

Reporting to the Regional Vice President (RVP), the RM3 serves as the primary leadership layer between the RVP and the Regional Manager team. The RM III is accountable for improving Regional Manager performance and independence, identifying account risk early, validating recovery plans, supporting client retention, and resolving appropriate escalations before they require RVP or executive intervention.

The RM III supports the RVP and SVP’s overall responsibility for regional strategy, financial performance, organizational structure, talent planning, and critical client relationships. While the RM III may directly oversee a limited number of strategic or complex accounts when specifically assigned, the position is not intended to carry a full Regional Manager portfolio.

This is a hybrid position based out of the San Francisco regional office.

Salary Range: up to $250k depending on experience

• Lead, coach, and develop Regional Managers, establishing clear expectations for performance, accountability, communication, and follow-through.
• Conduct consistent one-on-one meetings, portfolio reviews, and account-health discussions with assigned Regional Managers.
• Verify the quality and accuracy of Regional Manager account oversight rather than relying solely on completed checklists or self-reported status updates.
• Help Regional Managers strengthen their judgment, leadership presence, financial understanding, client-management skills, and ability to resolve issues independently.
• Identify performance gaps and establish measurable coaching or improvement plans.
• Lead ongoing performance management and coordinate formal corrective action with the RVP, SVP and Human Resources when appropriate.
• Support succession planning, leadership development, onboarding, and training for Regional Managers and other operational leaders.
• Promote consistency and accountability across the Regional Manager team while adapting support to individual leadership and development needs.

• Minimum of 3 years of property management experience. HOA high rise experience is preferred.
• CMCA certification or the ability to obtain within first 6 months.
• Ability to attend evening Board meetings as needed.
• Exceptional leadership, communication, and problem-solving skills.
• Ability to build and maintain client and resident relationships.
• Proven ability to lead teams, manage multiple priorities, and drive results.
• Skilled at developing and executing plans to achieve community objectives.
• Effective presentation skills.
• Acts ethically and upholds Action Property Management’s values.
• Proficiency in property management software and Microsoft Office Suite.
• Strong knowledge of budgeting, audits, reserve studies, and financial reporting.

• You will be the expert consultant to the Association and the Board of Directors on matters concerns:
• California Common Interest Development law and high rise requirements
• Davis Stirling Common Interest Development Action
• Civil Codes applicable to non-compliance issues

• Minimum of a high school diploma or equivalent. Bachelor’s degree preferred.
• CMCA…