Global Head of Customer Engagement & Delivery
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-09-04
Listing for:
AI Chopping Block
Full Time
position Listed on 2026-09-04
Job specializations:
-
Management
Operations Management, Project & Program Management
Job Description & How to Apply Below
Ema in the San Francisco Bay Area is seeking a Head of Customer Engagement to lead and scale the global Customer Engagement team, anchor flagship accounts, and codify repeatable delivery playbooks. You will own metrics, drive capacity decisions, and partner with Sales on renewals and expansions, reporting to the executive team.
The role requires a senior operator who can manage complex enterprise deliveries, mentor CEMs, and navigate cross-functional escalation with Engineering, Product, and
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